FLEX FLOW AIFLEX FLOW AI LLC specializes in building customized AI automation workflows to boost business productivity, save time, and drive growth. We offer custom AI agents for various departments, including customer operations, sales & marketing, operations & finance, and HR & recruitment.
By accessing or using FLEX FLOW AI LLC's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
FLEX FLOW AI LLC provides custom AI automation solutions for businesses, including:
Design and implementation of custom AI automation workflows.
Integration of automation solutions with existing business systems.
Training and documentation for implemented solutions.
Ongoing support and maintenance services (when subscribed).
Consultation and strategic guidance on automation opportunities.
We offer multiple service plans with different pricing models:
Fixed Price Projects: One-time payment for custom automation implementation with a specified free support period.
Monthly Support Plans: Optional ongoing support subscriptions that include updates, maintenance, and priority assistance.
Enterprise Custom Solutions: Tailored pricing based on scope and requirements.
Payment terms vary by service plan:
Fixed Price Projects: Payment schedule defined in project agreement (typically 50% upfront, 50% upon completion).
Monthly Subscriptions: Billed monthly in advance via automatic payment method.
Late Payments: Interest of 1.5% per month may be charged on overdue amounts.
As a client, you agree to:
Provide accurate and complete information about your business requirements.
Grant necessary access to systems and data required for implementation.
Designate a primary contact person for project communication.
Review and approve deliverables in a timely manner.
Comply with all applicable laws and regulations in your use of our services.
Maintain the security of any credentials or access provided to you.
Fixed Price Projects: Upon full payment, you receive full ownership rights to the custom automation workflows we create for your business, including all code, configurations, and documentation specific to your implementation.
Monthly Subscriptions: Ownership rights are granted upon subscription termination and final payment settlement.
Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This includes business processes, data, trade secrets, and any information marked as confidential. This obligation continues for 3 years after service termination.
We implement industry-standard security measures to protect your data:
All data transmissions are encrypted using SSL/TLS protocols.
Access to client data is restricted to authorized personnel only.
We comply with applicable data protection regulations (GDPR, CCPA, etc.).
Regular security audits and vulnerability assessments are conducted.
Data breach notification procedures are in place.
For clients with active support subscriptions:
Initial response within 24 business hours for standard issues, 4 hours for critical issues.
We strive for 99.5% uptime for hosted automation solutions.
Scheduled maintenance with 48 hours advance notice.
Limited Warranty: We warrant that services will be performed in a professional and workmanlike manner. Custom automation solutions will function substantially as described in project specifications for the warranty period (30-90 days based on package).
Disclaimer: EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT GUARANTEE SPECIFIC BUSINESS RESULTS OR ROI FROM AUTOMATION IMPLEMENTATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages.
We are not liable for business interruption, lost profits, or lost data.
Claims must be filed within 12 months of the event giving rise to the claim.
By Client: You may terminate monthly subscriptions with 30 days' written notice. Fixed-price projects can be terminated as specified in the project agreement.
By FLEX FLOW AI LLC:We may terminate services immediately if you breach these terms, fail to pay amounts due, or engage in conduct harmful to our business or other clients.
Effect of Termination: Upon termination, you must pay all outstanding amounts. We will provide reasonable assistance in transitioning services (fees may apply).
You agree to indemnify and hold FLEX FLOW AI LLC harmless from any claims, damages, or expenses arising from: (a) your use of our services, (b) your violation of these terms, (c) your violation of any rights of another party, or (d) your violation of applicable laws.
Neither party shall be liable for failure to perform due to causes beyond reasonable control, including acts of God, war, strikes, natural disasters, government actions, or internet/telecommunications failures.
In the event of a dispute:
Negotiation: Parties will first attempt to resolve disputes through good-faith negotiation.
Mediation: If negotiation fails, disputes will be submitted to mediation.
Arbitration: Unresolved disputes will be settled by binding arbitration.
Governing Law: These terms are governed by the laws of Armenia.
We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of services after changes constitutes acceptance. For material changes, we will provide 30 days' notice to active clients.
Entire Agreement: These terms constitute the entire agreement between parties regarding services.
Severability: If any provision is found unenforceable, remaining provisions remain in effect.
No Waiver: Failure to enforce any right does not constitute a waiver of that right.
Assignment: You may not assign these terms without our written consent.
For questions about these Terms of Service, please contact us:
FLEX FLOW AI LLCBY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.